--- title: "Cases" description: "Production AI and engineering systems we've shipped across banking, telecom, payments, LegalTech, marketplaces, and more. Real outcomes, measured." source: "https://www.kensink.com/cases/" canonical: "https://www.kensink.com/cases/" --- ◆ CASES · 16 SHIPPED # Production systems we've shipped. 16 engagements across banking, telecom, payments, LegalTech, marketplaces, and developer tooling. Each one a real system, with measured outcomes and the engineering decisions that got us there. TRACK RECORD ## A decade and a half of shipping. 16 Systems shipped 2011 First engagement 1. [Ongoing OU.Chat WHITE-LABEL PRIVATE AI ENTERPRISE AI · SOVEREIGN INFRASTRUCTURE](https://www.kensink.com/cases/ou-chat) 2. [Ongoing Omazy CX OMNICHANNEL CX PLATFORM ENTERPRISE · CUSTOMER EXPERIENCE](https://www.kensink.com/cases/omazy-cx) 3. [2026–now NuForce AI BUSINESS AI FOR FINANCE SME · FINANCE + ACCOUNTING AI](https://www.kensink.com/cases/nuforce-ai) 4. [Ongoing CWK Experience AI BRAND GUIDE + COMMAND CENTER BRAND OPS · AI ASSISTANT](https://www.kensink.com/cases/cwk-experience) 5. [Ongoing OpenAPI Studio API MANAGEMENT PLATFORM DEVTOOL · API OBSERVABILITY](https://www.kensink.com/cases/openapi-studio) 6. [Recent AI Education Platform AI ACTIVATION LAYER EDUCATION · MEMBERSHIP + COMMUNITY](https://www.kensink.com/cases/ai-education-platform) 7. [Recent AICoach ONBOARDING + EVAL PRODUCT · CONSUMER FITNESS](https://www.kensink.com/cases/aicoach) 8. [2026–2026 Krishok DISCOVERY + COMMUNICATION PLATFORM MARKETPLACE · CATTLE · SEASONAL](https://www.kensink.com/cases/krishok-bd) 9. [2024 Affidavit Mapp OCR + LLM PIPELINE LEGALTECH · DOCUMENT AI](https://www.kensink.com/cases/affidavit-mapp) 10. [2024 Sootcase GENAI · WEB + MOBILE TRAVEL · COLLABORATIVE GENAI](https://www.kensink.com/cases/sootcase) 11. [2018–2023 SMB Supply Chain MULTI-TIER ASSET TRACKING INDUSTRIAL · SUPPLY CHAIN](https://www.kensink.com/cases/smb-supply-chain) 12. [2019–2022 Nuforce PAYMENT-INTEGRATED B2B SAAS B2B SAAS · PAYMENTS + FSM](https://www.kensink.com/cases/nuforce) 13. [2017–2019 Khushi POS OFFLINE-FIRST POS RETAIL · POS · HARDWARE + SOFTWARE](https://www.kensink.com/cases/khushi-pos) 14. [2018 Shomadhan TWO-SIDED SERVICES MARKETPLACE MARKETPLACE · B2B2C](https://www.kensink.com/cases/shomadhan) 15. [2011–2017 Foodpanda BD CRM + PAYMENT GATEWAY INTEGRATION LOGISTICS · SUPPLY CHAIN](https://www.kensink.com/cases/foodpanda-bd) 16. [2014–2015 3rdbell HIGH-CONCURRENCY STREAMING MEDIA · VOD STREAMING](https://www.kensink.com/cases/3rdbell) [ ENTERPRISE AI · SOVEREIGN INFRASTRUCTURE OU.Chat OU.Chat ### Enterprise AI that never leaves the building. White-label, on your own models. OU.Chat is a white-label AI app enterprises run on their own models and data. We built it so a regulated organization can give staff and customers real AI support without a single prompt reaching OpenAI or Google. The intelligence comes to the data, not the other way around. 0 Prompts sent to public models Ongoing (product) Read case → ](https://www.kensink.com/cases/ou-chat)[ ENTERPRISE · CUSTOMER EXPERIENCE Omazy Omazy CX ### Reach, support, and recovery on one platform. CX that ties to ROI. Omazy CX unifies the three jobs of customer experience: touchpoints across every channel, agent support, and post-purchase recovery. We built it for mid-market enterprises that were losing leads and loyalty in the gaps between five disconnected tools. 3-in-1 Reach, support, recovery unified Ongoing (product) Read case → ](https://www.kensink.com/cases/omazy-cx)[ SME · FINANCE + ACCOUNTING AI NuForce (US) NuForce AI ### The finance department an SME cannot yet afford. Invoicing and books, on autopilot. NuForce AI is a business AI for SME finance. We built it to take invoicing, categorization, reconciliation, and month-end close off a founder's plate, so a small team runs a real finance function without hiring one. It extends NuForce, the field-service and payments platform we have shipped since 2019, into a standalone AI product. Auto Invoices raised, sent, chased Ongoing (product, 2026) Read case → ](https://www.kensink.com/cases/nuforce-ai)[ EDUCATION · MEMBERSHIP + COMMUNITY Online education & membership platform (EU, anonymized) AI Education Platform ### From an AI that answers to one that runs the business. A branded agent in 48 hours, from one URL. An online education and membership platform brings motivated learners to its site every day, then loses much of that demand to a single inbox. From one URL and zero effort on their side, we stood up a branded AI agent grounded on their own content in 48 hours, then mapped a five-level activation roadmap that takes the agent from answering to converting to acting. 48 hrs From one URL to a branded, grounded agent 48-hour demo, phased 5-level rollout Read case → ](https://www.kensink.com/cases/ai-education-platform)[ MARKETPLACE · CATTLE · SEASONAL Krishok.bd Krishok ### Seasonal cattle marketplace, seven-day sprint. Cloudflare-only · zero servers. Krishok.bd opened a seasonal cattle discovery platform for Eid ul Adha 2026 in Bangladesh. Aggregated public listings from four sources, hosted self-listings from farmers and brokers, and never touched a payment. Cloudflare-only architecture, BN + EN from day 1, seven-day sprint from architecture to launch. 7 days Architecture pivot → launch 7-day hard sprint (2026-05-13 → 2026-05-20) Read case → ](https://www.kensink.com/cases/krishok-bd)[ LEGALTECH · DOCUMENT AI Affidavit Mapp (US) Affidavit Mapp ### Court-ready bank statements, days to minutes. 99.7% data integrity. Family-law firms drown in bank statements. We built a secure OCR + LLM pipeline that turns raw PDFs into court-admissible reports in minutes, not days. It uses strict grounding, full chain-of-custody, and hits 99.7% data integrity measured against ground truth. 99.7% Data integrity vs. ground truth Multi-engagement advisory (2024) Read case → ](https://www.kensink.com/cases/affidavit-mapp)[ B2B SAAS · PAYMENTS + FSM Nuforce (US) Nuforce ### Payment-integrated B2B SaaS, shipped end-to-end. 200+ accounts on one ledger. Field-service management built around three payment processors abstracted behind one unified ledger, with tokenisation, idempotent capture/refund, reconciliation, and dispute handling. We took it from architecture to 200+ B2B accounts in production. 200+ B2B accounts onboarded Multi-year (2019–2022) Read case → ](https://www.kensink.com/cases/nuforce)[ PRODUCT · CONSUMER FITNESS AICoach (US) AICoach ### Onboarding that pays for itself by week one. +18 pt activation. Static onboarding forms were killing AICoach's activation. We replaced them with an adaptive LLM flow that listens to the user's goal, experience, and constraints, and shipped the eval suite the team now owns. +18 percentage points on week-one activation, measured against the previous flow. +18 pt Week-one activation lift 8 weeks Read case → ](https://www.kensink.com/cases/aicoach)[ TRAVEL · COLLABORATIVE GENAI Sootcase (US) Sootcase ### Group itineraries, finally collaborative. First GenAI travel planner shipped to both surfaces. Group travel planning is a coordination disaster. Sootcase set out to fix it with GenAI: collaborative itineraries that adapt to everyone's constraints. We led architecture and delivery from concept to synchronized web + mobile launch. 1st GenAI collaborative planner in market Single engagement (2024) Read case → ](https://www.kensink.com/cases/sootcase)[ MEDIA · VOD STREAMING 3rdbell (BD · acquired) 3rdbell ### First regional VOD platform, with enterprise DRM. Acquired. South Asia's first VOD streaming platform at high concurrency. Designed on AWS with a commercial streaming server, enterprise-grade DRM, media chunking, and content protection that satisfied regional rights holders. This led to a strategic acquisition. Acquired Strategic exit 2014 – 2015 (acquired) Read case → ](https://www.kensink.com/cases/3rdbell)[ MARKETPLACE · B2B2C Shomadhan (BD · acquired) Shomadhan ### South Asia's Angie's List, built and exited. Acquired. A pioneering hyper-local two-sided marketplace connecting service providers with consumers across South Asia. From architecture to launch to acquisition, Kensink owned the full lifecycle as CTO and lead architect. Acquired Strategic exit Multi-year (acquired 2018) Read case → ](https://www.kensink.com/cases/shomadhan)[ RETAIL · POS · HARDWARE + SOFTWARE Khushi POS (BD) Khushi POS ### Seven branches, one offline-first POS. Commercial POS hardware + sub-second sync. Retail POS systems break in the worst place: at the checkout counter when the internet goes down. We built Khushi POS on commercial POS hardware with offline-first architecture, real-time inventory sync across seven branches, and a deployment story that doesn't require a tech team on site. 7 Branch deployment Multi-year (2017 – 2019) Read case → ](https://www.kensink.com/cases/khushi-pos)[ INDUSTRIAL · SUPPLY CHAIN Export-oriented manufacturer (US · under NDA) SMB Supply Chain ### Multi-tier supply chain, finally visible. ERP + WMS + CRM unified. Export-oriented manufacturers run on five disconnected systems. We designed integration patterns across ERP, WMS, and CRM, then built the asset-tracking layer that solves the multi-tier delivery + parts-verification problem at the factory floor. 3 Edge systems unified (ERP + WMS + CRM) Multi-year (2018 – 2023) Read case → ](https://www.kensink.com/cases/smb-supply-chain)[ LOGISTICS · SUPPLY CHAIN Foodpanda Bangladesh Foodpanda BD ### Order pipeline across CRM, payments, and supply chain. Multi-system integration. Foodpanda's Bangladesh expansion required CRM, supply-chain, and payment-gateway integration that fit local market constraints. We led the integration delivery as consultant, handling vendor coordination, payment-gateway local quirks, and the supply-chain logic the global stack didn't account for. BD-ready Local payment + CRM + supply chain Consulting engagement (2011 – 2017) Read case → ](https://www.kensink.com/cases/foodpanda-bd)[ BRAND OPS · AI ASSISTANT CWK CWK Experience ### Brand operations for founders, run by AI. Kaia, the brand's AI guide. CWK's mission, 'the manager for entrepreneurs', needed a platform that integrated AI assistant orchestration, brand-content workflows, and a service-delivery model for non-technical operators. Kensink built it as their technology partner. Kaia AI brand guide across surfaces Multi-year (ongoing) Read case → ](https://www.kensink.com/cases/cwk-experience)[ DEVTOOL · API OBSERVABILITY Kensink Labs lab project OpenAPI Studio ### End-to-end API visibility, security to automation. Built on a conviction. Most teams treat APIs as the seam between systems. We think APIs are the system. OpenAPI Studio gives engineering teams end-to-end visibility across their API estate, from security posture to runtime observability to automated quality checks. End-to-end Security → observability → automation Ongoing (lab project) Read case → ](https://www.kensink.com/cases/openapi-studio) ## Got a system that needs this kind of engineering? [Start your own project →](https://www.kensink.com/contact) [Book a 15-min intro](https://www.kensink.com/contact)